Happy New Year Everyone! I do hope that you all had lots of laughter with friends and loved ones and that you got all or most of the things your hearts desired during the holiday season.
My holiday was filled with all sorts of new things. I started a new job as a reference librarian for a North Carolina HBCU (Historically Black College/University). This was quite a gift following a two-year journey towards an MLS (Master of Library Science) degree. I moved into a new and very lovely place that will keep me in the town I’ve grown to love and allow my son to stay at his same school. I was even given this completely amazing oak desk where I hope to create lots of new stories and gripping characters. I’m drafting this week’s blog from my bed-old habits die-hard I guess…
Yes, I am and continue to be blessed. Unfortunately, not all the holiday haps were good ones. Despite all my endeavors to have a smooth relocation to my new home, all things didn’t work according to plan. The internet and cable service I’d hoped to have installed on moving day- wasn’t. To make matters worse, the company wouldn’t even work to make it right although they knew it was their mistake. When the techs finally arrived to set me up, they told me the service wasn’t even available in my new location! For some reason, customer service neglected to provide that helpful bit of info during the hour (and change) I spent complaining and they spent passing the buck.
Yeah I know it’s useless to complain and my scathing opinion of this customer service team isn’t a grand, sweeping review of all customer service. I spent many years working in customer service myself, so I feel I’ve earned a small fraction of room to gripe. Thankfully, I’m not nearly as angry as I was eleven days ago. I now take this as a learning experience.
When it comes down to it, there are just some things you can’t control. It’s a hard lesson for some of us control freaks to learn. Anyway…as I- as we all go into this New Year, let’s be aware of that. Let’s work to do our best with what we have and continue to strive towards doing even better. I’m definitely gonna work harder at not coming unglued when things don’t go according to my carefully crafted plans. I think we could all stand to work harder at that. Our blood pressures will surely thank us!
Happy 2013 Folks!